Frequently Asked Questions (FAQ)
Where do you ship?
We currently ship exclusively within mainland Spain. We do not deliver to the Canary Islands, Balearic Islands, Ceuta, or Melilla.
How long will my order take to arrive?
Estimated delivery time is 1–2 business days from the moment your order is confirmed.
Are the products really natural?
Yes. All our products are made with 100% natural and organic ingredients, free from harsh chemicals, parabens, aluminum, and artificial fragrances.
Does the deodorant stain clothes?
No. Our formula is designed to keep you fresh without leaving greasy residues or stains on clothing.
Can I use the deodorant if I have sensitive skin?
Absolutely! Our deodorant is hypoallergenic, free from baking soda and coconut oil, making it perfect for delicate skin.
Do you offer returns or exchanges?
For hygiene reasons, we do not accept returns of used products. However, if your order arrives damaged or incorrect, please contact us within 48 hours so we can find a solution.
You can email our customer service team at info@elifbio.com.
You can also send us a direct message via Instagram