General Conditions
Welcome to ElifBio
Thank you for choosing ElifBio. We are pleased to offer you a natural and organic deodorant specially designed for pregnant women, addressing their specific sensitivity and well-being needs. We invite you to read and accept our terms and conditions to ensure a clear and secure shopping experience.
1. Product Information
ElifBio It's a deodorant formulated exclusively for pregnant women, using only 100% natural and organic ingredients. Our products have trusted certifications such as ECOCERT and COSMOS, ensuring they meet the strictest standards of safety and effectiveness.
2. Safe Use and Recommendations
Our deodorant is safe to use during pregnancy and suitable for sensitive skin. However, we recommend:
- Consult with your health professional in case of any doubt about the use of the product.
- Make a sensitivity test on a small area of skin before using the product regularly.
3. Return and Exchange Policy
We understand the importance of your satisfaction with our products. Below are the details of our return policy:
- Returns: If you are not satisfied with your purchase, you have 14 days from the date of receipt to return the product. It must be unopened, in its original packaging, and unused.
- Refunds: Once we receive the returned product and verify its condition, we will process the refund within 7 to 10 business days. Shipping costs are non-refundable.
- Damaged or Defective Products: If your product arrived damaged or is defective, please contact us immediately to arrange a replacement or refund at no additional cost.
4. Shipping Policy
At ElifBio, we offer nationwide shipping. Delivery times may vary depending on location and product availability:
- Order Preparation Time: 1-2 business days.
- Shipping Time: Normally 2 to 5 business days after order preparation.
- Shipping Cost: The cost will be calculated at checkout. We offer free shipping on purchases over a specific amount (see shipping conditions).
5. Commitment to the Environment
Elif Bio is proud to use sustainable, environmentally friendly packaging, aligning with our values of caring for health and the planet.
6. Privacy and Security
We are committed to protecting your privacy and using your data only to manage your order and improve your shopping experience. For more details, please visit our Privacy Policy. Privacy Policy .
7. Modification of the General Conditions
We reserve the right to modify these general terms and conditions at any time to adapt them to legal or operational changes. Any changes will be posted on this page, so we recommend that you review it regularly.
8. Contact
For any questions or additional assistance, our customer service team will be happy to help. You can contact us at: info@elifbio.com or by calling +34 602 84 19 89 Monday to Friday, 9:00 a.m. to 6:00 p.m.